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M
Mouselette
May 30, 2022
Question

Sending forms (Invoices) - template not consistent on Quickbooks Pro Desktop 2020

  • May 30, 2022
  • 1 reply
  • 0 views

Hi!

 

I am puzzled, and please let me know if there is a setup I did wrong:

 

I have a template (let's call it 01 Basic Template) that works fine when I send on invoice at a time to customers.

 

HOWEVER, when I am sending a batch, the template used it the generic one!

 

How do I set it up so it ALWAYS uses the right one? Is there a different setting?

 

It really is problematic as the one I use is in French, and the generic one is not. (Very BAD!!)

 

Thank you,

 

Sylvie

PS - I am using Quickbooks Pro Desktop 2020

    1 reply

    A
    Amanda-B
    May 30, 2022

    Hey there Mouselette,

     

    Thanks for reaching out to us here. It's important that your invoices have the right templates you need, QuickBooks Desktop is a great tool to have as it lets you be creative with your invoices so your customers can easily read them. I can point you in the right direction to get the best assistance for your needs.

     

    i recommend reaching out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here. 

     

    Feel free to reach out here if you have any further questions

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