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Stephanie111
May 31, 2024
Question

2 user types under 1 email

  • May 31, 2024
  • 1 reply
  • 0 views

I need to be set up as a Company Admin user for 2 companies, and an accountant user in another, using the same email address. Is this possible? When i received the invite as an accountant user, the company the invite was from doesn't appear when I click the link and enter my email address and password for my existing account

1 reply

M
MJ_R
May 31, 2024

Hi Stephanie111,

 

Thanks for reaching out in the Community! QuickBooks Online provides the flexibility needed to easily manage multiple accounts. I'll be happy to provide the info you need so you're on the right track with your work.

 

One email address is for one QuickBooks Online Accountant account. You will not be able to use the same email address to access QuickBooks Online as a Company Admin user and QuickBooks Online Accountant account. If you have a secondary email address, send the invite to it. This creates a new user profile with that email address.

 

Let me know if you have further concerns about managing your users in QuickBooks Online. I'll be here to help. 

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