Accountant is telling me they gave me access to quickbook but this is what quickbooks is telling me: https://d.pr/i/drulLR I don't know how I get access to my quickbooks.

If you prefer to pay for your own QBO subscription, you'll need to sign up for a new blank account as a Primary Admin. Then you will invite your Accountant to manage your books.

https://quickbooks.grsm.io/Canada

Hi there,

Welcome to the QuickBooks Community. I trust that all is well on your end. Rest assured, I'll be glad to share more info and help make sure you're on the right path with achieving your goals. 

It's important I have a visual reference of what you're seeing so we're both on the same page. That being said, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.