Skip to main content
December 27, 2021
Question

After I log in and am shown my companies, the newest one I made is in lower case letters. I want it in upper case letters. There is no way to do this.

  • December 27, 2021
  • 1 reply
  • 0 views
After I log in and am shown my companies, the newest one I made is in lower case letters. I want it in upper case letters. There is no way to do this. You can try and edit the company name but it will not accept it. Whatever you typed in when you first signed up seems to override everything. That was not made clear when signing up. There must be a way that Quickbooks can edit the original sign-up document? I am not even sure why they have the box for editing your company name, when it isn't even possible!?

1 reply

December 27, 2021

Hello Scott_K,

 

Welcome back to the Community. It's important you're able to edit your company name. Don't worry, I'll be happy to point you in the right direction so you can get back to doing what you love. QuickBooks is designed to help you reduce your workload when it comes to accounting. 

 

Based on the details you've provided, it's important to double-check and make sure you've made the changes correctly. Here's a helpful article that shows you how to edit the company name. In case this doesn't suffice, I recommend trying to make the company name change while using a private/incognito browser window. Using a private/incognito browser window helps by-pass most browser related issues. 

 

In case you need additional assistance with this, I recommend contacting our support team so they can share your screen and assist you further. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET. 

Let me know if this info helps by leaving a comment below. I'll be on standby in case you need anything else. Otherwise, I wish you a great rest of the week!