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May 27, 2022
Question

Can I start over with a new Company within my 'Your Books' in the Pro Advisor portal? I have been using this as my testing area. Can this be done? Tony.

  • May 27, 2022
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1 reply

May 27, 2022

Hi tmeerakker,

 

Thanks for reaching out here.  With QuickBooks Online you can start over if your account is less than ninety days old.  I'll be happy to provide more information so you can accomplish your QuickBooks goals!

 

In addition to the information provided above, if your account is passed the ninety day mark, you'll need to export your data, cancel your account and start fresh with a new company file.  Here's a helpful guide for reference to start over in QuickBooks Online.

 

Please don't hesitate to contact us if you'd like additional assistance through the processes.  It would be our pleasure to work with you in real time and ensure your back to business as soon as possible.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

We're here for you if you have other questions.  Cheers!