Can see payment history, can't access any invoices. I am both the business and accountant Tried business view, accountant view, also tried just in accountant home page.

Hi there, @kxiao-planarmoto. 

You should be able to see your invoices in both the Accountant and Business view while using QuickBooks Online (QBO) through the Sales menu, then Invoices.

If you don't have access to your invoices, you can try logging in to QuickBooks using a private window. This way, we can check browser-related issues while working with QuickBooks.

You can use either of these keyboard shortcuts to save you time: 

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If you're able to see your invoices, go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

Additionally, you can run the Invoice List report to see your invoice transactions. From the Reports tab, look for Invoice List, then open the report. For more tips about running your QBO reports, open this article: Run reports in QuickBooks Online.

If you have any other questions about getting access to your invoices, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

Hi kxiao-planarmoto,

Welcome to Community!  Thanks for providing the additional information with more specifics of the goal you're trying to accomplish.  QuickBooks Online provides the features you need to complete your daily accounting tasks effortlessly.  I'll be happy to steer you in the right direction so you can see your payment history!

Please be advised that only the Primary Admin has access to your subscription information and billing history.  If you have the required permissions, follow these steps:

1. Click on the Gear in the top right of your dashboard

2. Open Account and settings

3. Select Billing and subscription from the left menu

4. Open View payment history

That's it!

Here's a helpful article for your reference, for managing payment and subscription information in QuickBooks Online.

Please don't hesitate to reach back out with any other questions.  We'd love to help!