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July 6, 2020
Question

Can you help me -adding a new employee - having trouble with entering the provincial tax $10783 doesn't have a edit sign not sure how to put this amount in ??

  • July 6, 2020
  • 1 reply
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1 reply

July 6, 2020

Hi pam43,

 

It's vital you're able to add a new employee on your account. I'd be glad to give you a hand with entering the provincial tax so you can get back to doing what you enjoy. 

 

Your payroll is an essential part of your business and I'm glad you're using QB to seamlessly manage it. If you're referring to the TD1 information, here are the steps you'd need to follow to enter the tax amounts:

  1. Go to Employees or Payroll menu, then select Employees.
  2. Select the name of the employee.
  3. Select Edit ✎ beside What are [employee's] tax withholdings?.
  4. Enter the employee's TD1 information, provincial taxes, and tax exemptions.
  5. Select Done to save.

If you're not seeing the Edit icon, I suggest logging into your QBO account using a private/incognito browser window. If this works, proceed with clearing cache and cookies on your browser. Doing this helps fix most issues the site may be having. I suggest giving that a try by following the steps in this article: Clear Cache and Cookies. 

 

In case you're having issues, feel free to contact our support team using this link here. Otherwise, leave a comment below. I'll be one message away.