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sarah-espacerh-c
July 3, 2023
Question

Connect GL to charter of accountant

  • July 3, 2023
  • 1 reply
  • 0 views
My expenses do not seems to be connected to my charter of accountant despite the fact it has been properly mapped. Only the amounts allocated to already existing GL's are showing properly but none of those we have created seems to appear. I suppose we missed a step and forgot to connect somehow, can anyone help?

1 reply

T
Trish_T
July 4, 2023

Hi sarah-espacerh-c,

 

Welcome to Community!  It's important that you're able to record your expenses accurately in QuickBooks Online.  Your time is valuable and I feel you would benefit from a personal interaction with a member of our Customer Care team.  With your consent, they can work with you in real time and ensure you're able to accomplish your QuickBooks goals in a timely fashion.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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