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R
RCID-Accounting
May 11, 2023
Question

Customer deposits and inventory account

  • May 11, 2023
  • 1 reply
  • 0 views

Hello,

I was just reconciling our Customer Deposit account and I noticed a couple of entries where the customer paid for their items at 100% but the invoice to the client was booked as a deposit instead of applying it directly to the inventory item.  I was just wondering if there was some way to fix these entries.  A journal entry won't work because it does not link to the inventory item.    If anyone is able to help me with this, I would really appreciate it.

 

Thank you.

1 reply

A
Amanda-B
May 11, 2023

Hey there RCID-Accounting,

 

Thanks for reaching out to us here. Getting you the support you need is important to us. I would be happy to point you in the right direction for the best assistance possible.

 

In order to better assist you, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen and guide you back to your QuickBooks goals. You can reach them by following the method in this link.

 

If you have any other questions, feel free to reach out here.

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