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Natbe
October 12, 2021
Question

Dataswitcher help

  • October 12, 2021
  • 2 replies
  • 0 views

Hi, need some help, called the support center but they have no idea how to assist me.

 

Have this error in my Dataswitcher:
Error after conversion, differences found in DS postcheck

What does it mean? Does it have an impact on my conversion from Acomba to QBO? See attachment

 

Thanks.

2 replies

A
Alex M
October 13, 2021

Hi there Natbe,

 

It's great that you've decided to use QuickBooks Online to be able to help you keep track of your business's books. The transfer of data from Acomba to QuickBooks Online can be performed using the Dataswitcher software in order to not have to start over with a bank account. I can provide some information about the transfer of data.

 

Once the transfer is complete, I recommend doing all the steps provided Post-Migration Checklist in order to make sure that the data matches in QuickBooks and Acomba. If the transfer cannot be completed, or the steps of the checklist can't be completed, I recommend reaching out to the QuickBooks Online support team outside of the community so that they can guide you on the next steps to take. You can find the ways to reach out to them by following this link on how to contact the QuickBooks Online support team.

 

If you have any other questions, feel free to reach out here.

Fiat Lux - ASIA
Fiat Lux - ASIA
October 13, 2021

@Natbe 

Another option, contact us in private for assistance. We may help to migrate data to QB Online.

M
Mcfinnbookkeeping
February 4, 2022

No one at QB help line knows what is going on. I’ve spent 4 hours on the phone. It seems the Sage 50 backup file in CANADA is not comparable with dataswitcher. 
I had to find out in YouTube you need a .ptb file for dataswitcher. The article says absolutely nothing about what file is needed….

the information is wrong and after 4 hours on the phone, left more confused than when I first called, I’m wondering if it’s even worth switching to QB if your help is so terrible??

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    February 5, 2022

    @Mcfinnbookkeeping 

    Contact us in private as another option. We may help to convert data from Sage 50 to QB Online CA version or other cloud based accounting apps.

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