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June 4, 2021
Question

Does anyone know how to stop having to verify your account EVERY single time you need to get into Quickbooks Online Canada. Me at least 8 times this morning in 2.5 hrs

  • June 4, 2021
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1 reply

SophiaW
June 4, 2021

Good afternoon, Office92,

Allow me to add some clarifications to the verification process you're seeing in QuickBooks Online (QBO). If you're being asked to verify your account upon every single log-in, its because  the Two-Step Authentication  has been enabled on your account. If you'd like to disable this, you can do so, using the steps below:


Two-Step Authentication 

1. Log in to the Intuit Online Account management portal.

2. Navigate to the Security tab. Click Turn Off  to expand the Two -Step verification section.

3. Select Turn Off

4. Enter the one-time passcode you received and select Continue.

These instructions are also available from our guide on disabling two-step authentication.

Once this feature is disabled, you will only be asked to verify your account when you log in from a new device (PC or mobile), a new browser, or when you clear or reset your current browser's cached data. Please know that you can always reach out here for all your QuickBooks needs. Thanks for using the Community. Have an amazing day!