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L
lynanhil
August 7, 2024
Question

error messages

  • August 7, 2024
  • 1 reply
  • 0 views

How do I fix this persistent error message.

"To backup your company file, there must be [removed] bytes of space available on D:\QBBackupTemp but currently there are only [removed] bytes available. Please free up some space."

 

I have tried multiple times with brand new drives that have an over abundance of space and it continues to give me this same message. It seems like it is something internal to QuickBooks.

Thank you

Lynne 

Licence #[Removed] Product #[Removed]

 

1 reply

J
JamesM4
August 7, 2024

Hi there.

 

Thanks for reaching out to us here. It's important you're able to navigate the program with ease. Rest assured, I'll be happy to steer you in the right direction. 

 

Based on the details you've shared, I suspect you may be having a company file issue on the account in question. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further

L
lynanhilAuthor
August 7, 2024

I installed the tool hub. Which selection from the tool hub shall I try first? Company file issues? or Program Problems?

 

T
Trish_T
August 7, 2024

Hi lynanhil,

 

Getting an error that there isn't enough disk space, can be concerning.  To review and make space on your hard drive, click here.  You may also benefit from running Quick Fix my Program from the QuickBooks Tools Hub.

 

If the issue persists, please don't hesitate to contact our QuickBooks Desktop specialists, outside of this forum.  You can locate the contact details here. 

 

If you have any other questions, feel free to reach out. We would be happy to help!

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