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March 1, 2021
Question

Ever since did update it makes me sighn in everytime gtom my qb app on my mac

  • March 1, 2021
  • 1 reply
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1 reply

March 1, 2021

Hi Blair,

 

It's great to hear from you again and awesome to see that you're using the QuickBooks Online app for Mac to work outside of the browser environment. I'm a fan of this app myself and know how it simplifies accessing the program and working with your books. I'm here to help with this sign in situation.

 

I'm glad you're keeping on top of updates for the app. Even if they're smaller updates, they help ensure that the program is running smoothly and you can continue to take advantage of this useful tool. The option to stay signed in is another great feature of the app, and I'd like to start there.

 

When you're signing in on the QuickBooks Online app for Mac, make sure the checkbox for Stay signed in is selected. This'll help the program remember that you'd like to already be signed in the next time you open it up. Here's a visual of that checkbox.

 

 

If you've already go that selected and you're still finding you have to sign in each time, the next thing I recommend is uninstalling and reinstalling the app. That should help job the program back into place with this setting and get you back on track. Our QuickBooks App for Windows and Mac: General support article can help with uninstalling and reinstalling.

 

Give those a shot and let me know how they work out for you. I'll keep an eye out for a response from you. :)