Have 2 clients. Added one no problem, the other one's pmt should be charged to me. Never happened, have no access to the file?

y there, jana-hladky-gmai

Thanks for joining us here in the QuickBooks Community. I'd be happy to guide you in the right direction.

Based on the information you've provided, the best course of action would be to contact our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following these steps:

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

Feel free to reach back out if you have any other questions.