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January 11, 2022
Question

Hello, I have accepted the invite of "Forefront Designs Ltd" but it is not showing on my Clients.

  • January 11, 2022
  • 1 reply
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Original commenter did not share additional details

1 reply

January 13, 2022

Hi technology1, 

 

It's exciting to learn you've accepted a new client invite! It sounds like your business is growing. It's important you're able to view you new client and I'll be happy to point you in the right direction so you can enjoy the amazing features offered in QuickBooks. 

 

Based on the details you've provided, I encourage you to check out to accept the invite again a while using a private browser window. In case you're still not seeing your client, I encourage you to contact our phone support team sot they can take a closer look into this. Here are our contact details:

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.