Hi how come nobody from your team has got back to me?

Hi daniel-w-kim87,

Welcome to the QuickBooks community family! I know how important it is to receive follow up from our team and I want to make sure you get the latest update on every inquiry you had. 

I encourage you to check your junk or spam folder in case your follow up email ended up there. If you don't see any, please contact our tech support team via QB Assistant to get the information you need. You can review how to get in touch with QB Assistant in this article: Contact QuickBooks Self-Employed Support 

I hope this helps! Feel free to stop any time if you have more questions.