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2 replies

Mar 5, 2024 12:08 PM UTC

Who is the Primary Admin? Your former accountant or someone else?

 

Mar 5, 2024 2:52 PM UTC

Hello connie-conniebak. Glad to have you join the Community. I'll be happy to guide you on the right path from here. Here's how to delete a user on your QBO file: 

 

  1. Go to Settings ⚙, then select Manage users.
  2. Select the ellipsis icon on the user you want to delete, then select Delete.
  3. Select Delete user from the pop-up window to confirm.

Give these steps a try and let me know how you make out. I'll be one message away.