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June 5, 2023
Question

How can you switch your subscription from Apple Pay to Quickbooks? Apple Support said there should be no issue but I am still unable to after cancelling with them?

  • June 5, 2023
  • 1 reply
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1 reply

June 5, 2023

Hi there, 

 

Thanks for messaging us here. It's important you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

In order to achieve the goal you've reached out about, you'll have to get in touch with our support team outside of the Community. A specialist will be able to assist you with switching the billing over to QuickBooks. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.