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R
RuRuRu
March 16, 2025
Question

How do I back up and close account?

  • March 16, 2025
  • 2 replies
  • 0 views
I need to back up my company and all the data. I cannot find this feature and the help chat said I cannot download a copy of my company data. How to back up my company and all of its data?

    2 replies

    C
    Chrea
    March 16, 2025

    If you are using QBO US version, you can convert data to QB Desktop and use the trial version for good to access your historical fata. Otherwise, you have to convert your data to QBO US version as the first step.

    JessT
    JessT
    March 16, 2025

    Hi RuRuRu,

     

    Hope this message finds you well! Apparently, the agent's response to your question was detached from this thread. You can check the answer here.

     

    Feel free to go back to this thread if you have other concerns. Take care and have a good one!

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