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August 24, 2024
Question

How do I cancel my subscription?

  • August 24, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

August 26, 2024

Hi ayodeji1908-gmai,

 

Thanks for reaching out to us here.  I'm saddened to hear that you will be leaving the QuickBooks family.  Keeping your data on file is essential, for future reference. I would be glad to assist!

 

QuickBooks Online enables you to export your data, by following the steps in this helpful guide. Once you've downloaded your files, you can proceed with cancelling your account. Please be advised that you will continue to have 'read-only' access to your account for one year from the date of cancellation. This provides you with the opportunity to reactivate your account, or access any other data that you may need. In addition, if you're subscribed to QuickBooks Online Payroll, you will not have access to any payroll information or associated forms, unless you resubscribe. For this reason, it's important to complete any payroll tasks, prior to cancelation, such as creating ROE's, paying Remittances, or printing the PD7A, or other forms, as you feel necessary.

 

If you have any other questions, feel free to reach back out. We would be happy to help!