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BeccaJRichard
April 1, 2023
Question

How do I clear Undeposited Account funds that are acutally deposited

  • April 1, 2023
  • 1 reply
  • 0 views

Hi,

 

I'm new to using Quickbooks and I'm a bit confused to the undeposited account.

I've reconciled my main banking accounts and found that the undeposited account has a balance. When I click on the transactions in this account, it tells me that they've been deposited but for some reason still show in the undeposits.  

 

How can this be corrected since my other accounts are reconciled?.

 

Thank you!

1 reply

J
JamesM4
April 3, 2023

Hi BeccaJRichard,

 

Welcome to the QuickBooks family. Reconciling accounts is a crucial step towards maintaining clean books. Rest assured, I'll be happy to share more info about clearing undeposited account funds. 

 

Based on the details you've provided above, I recommend double-checking to make sure the funds are deposited into the correct account and here's how: 

 

  1. On the left navigation bar, click Sales and select Customers.
  2. Click the customer's name and look for the payment.
  3. In the Receive Payment page, change the account from the Deposit to drop-down list to the account you wish to use.
  4. Click Save and close.

Doing this removes the transaction from the Undeposited account and into the desired account. Since you're going through the reconciliation process, I recommend you to check out these helpful resources below: 

 

I encourage you to give this a try and let me know how you make out. I'll be one message away. 

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