How do I make the "Get Started" screens go away?

Hi alannahn,

I'm glad to hear that you're comfortable enough with your QuickBooks Online program that you don't need the tutorials it offers. QuickBooks has tried to make the program user-friendly with helpful tips along the way. Once you've created your first transactions, you should not continue to be prompted with the tutorials. You've mentioned refreshing and restarting. I think you need to go one step further and try clearing your cache and cookies in your internet browser. l can guide you through this.

Your internet browser will store cookies in the cache of your computer. These cookies are meant to help the websites work better. Eventually, the cache becomes full and needs to be emptied. When troubleshooting your internet browser follow these easy steps:

• Clear your browser cache if you're using a browser
• Clear the app cache if you're using the QuickBooks Online app for Windows or Mac
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

Keep in mind that if you haven't entered a transaction through that path it'll continue to offer you tutorials until you do.

Thanks for reaching out with your question. If this hasn't been resolved please let me know, I'm here to help. Have a good evening.