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6 replies

Noelia Nievas
Noelia Nievas
Aug 4, 2021 8:33 PM UTC

Hi @Janet H 

 

it is great that you have reached out to the community for assistance. Being in the community in the country you are in will assist in finding the correct answers.

 

Just to the right of your icon on top of the Quickbooks community page you will see a flag. Click the flag and select Canada (English) or Canada (French).

 

Reach out back if you have any further questions.

Noelia

Janet HAuthor
Aug 4, 2021 11:00 PM UTC

Thanks for the information but I have tried that - click on flag change to Canada click on Sign In sends me to US Community Home page.

 

Found if I clear cache, restart system, log into Canada Community before logging into QBOA and voila I'm in.

 

Once I log onto QuickBooks I'm in an infinite loop if I need to search the community or support.

john reece
Jan 22, 2025 1:23 AM UTC

I cannot log into the community once I've logged into QBO unless I use an Incognito Window. This makes it impossible to reply to answers to my postings. Clearing my cache is an unacceptable response from Intuit Support.

 

When can QBO users expect a better answer to a post from 2021? 

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