Skip to main content
December 7, 2021
Question

How to re-activate a QB Desktop Subscription

  • December 7, 2021
  • 2 replies
  • 0 views
Recently ended QBs Desktop Subscription. This action resulted in me not being able to access my company information due to (not being able to open company). In retrospect cancellation was premature and access to my company accounts is still required. How do I re-activate my QBs Desktop subscription or any other alternative? Thanks...Peter

2 replies

December 7, 2021

Hi userpeter.

 

Being able to access your company file information when you need to is something that QuickBooks Desktop makes easy. I'd be happy to point you in the right direction to get your QuickBooks Desktop subscription activated again.

 

When you cancel a QuickBooks Desktop subscription it cancels the license number which causes the program to not be able to open any company file. While you can't have that license number activated again you can get a new one set up. To do this you'd need to contact our support team so they can set up another subscription for you. If you only need it for a month or less you can also download the trial version of QuickBooks Desktop by going to this link.

 

Once you get your new license number or download the trial version you can install it using the steps in this article. It is also recommended to export any information you need to Excel so you always have access to it. You can export to excel by following this link.

 

If you have any questions let us know and we'd be happy to help.

Fiat Lux - ASIA
December 8, 2021

@userpeter 

Which QB Desktop year version did you use? If it is QBD 2021, you can utilize the trial license of QB Desktop 2021 for the time being and purchase a one time (outright) license for it later.