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Oct 7, 2023 3:02 AM UTC
Question

How we can know bank is Login in Q-book as a error appear of Looks like you're signed in to this account on another device. Sign out there so we can connect you here 179

Looks like you're signed in to this account on another device. Sign out there so we can connect you here. (179)

Not able to Config my bank account in Q-book if i Login above msg appear Continuously.

Help me on this

1 reply

Oct 10, 2023 3:23 PM UTC

Hi infotech,

 

Thanks for reaching out here.  It's important that you're able to connect your financial institution with QuickBooks Online, without error.  I'd be happy to help!

 

If you haven't done so already, I suggest logging out of your QuickBooks account and clear cache on your browser.  In addition, make sure you're signed out of your online banking sites and mobile app.

 

Should you experience the same result, please contact us outside of Community.  This will allow a member of our Customer Care team to look into your situation in more depth, and ensure you're able to connect your account without delay!


Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, please feel free to reach back out.  We would be happy to assist!