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karine-sekaconst
February 16, 2023
Question

I am on QBO. Trying to add information in box 50 and 52 of the 2022 T4s. As per the multiple people I talked to at QB, this is impossible online only with desktop?

  • February 16, 2023
  • 1 reply
  • 0 views
I’ve tried also to download the trial version of QB Desktop in order to import my QBO info into QBD but I can’t even do that. QBO only exports in excel. 
Unless I can find a solution, I will need to change software, this is unacceptable. 
I’ve seen this problem in the community before from 2016 but it is still not fixed!

1 reply

T
Trish_T
February 16, 2023

Hi karine-sekaconst,

 

Thanks for reaching out here.  It's important that you're able to create and file T4 slips accurately in QuickBooks Online.  In this situation, I encourage you to contact us outside of Community.  Our Customer Care team will have the ability to work with you directly and save valuable time, while ensuring your T4 slips are complete as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have other questions, feel free to reach out again.  We'd be happy to help!
 

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