I cant access my account on my PC ( web ), it says " Lets start with some basic details about you " as if I had no accounts

A quick browser troubleshooting will help you access your QuickBooks Online (QBO) account, Senez007.

First, ensure your login credentials are accurate upon signing in. If issues persist, clear your browser's cache to remove corrupted data that could be causing unexpected behavior and impacting the software's functionality.

For specific instructions, select the browser you're operating from the list below:

• Firefox
• Google Chrome
• Safari for Mac
• Microsoft Edge

If you're still having trouble accessing your account, try using different QBO-supported browsers.

Additionally, here's a guide to personalizing your company settings by configuring various features: Edit company settings.

Know that we always prioritize your experience with our software. If you have more concerns accessing your QBO account, click the Reply button below or post directly on the Community page. We'll respond promptly!