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July 17, 2024
Question

I cant access my dashboard

  • July 17, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

July 17, 2024

Hi markwilliamcolla,

 

Welcome to the Intuit Community! Your QuickBooks Dashboard is the central area of your books where you can go to review your company's health. I'll explain some steps you can try in order to resolve this. 

 

Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: Clear cache and cookies.

 

In case this error persists, I encourage you to contact our support team so we can assist you further with this outside of the Community. Here are our contact details:
 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.