I changed the company email address and user id and now it tells me there are no products or companies attached to it when I try to login. How do I fix this?

Hi marianne-murphy1,

Welcome to Community!  Not being able to access your QuickBooks Online account after updating information, is rather concerning.  I'd be happy to help!

Let's begin with clearing cache on your browser and then follow this link to sign into your account.  If you're able to successfully log into your account, follow these steps to edit your User ID and email address;

1. Click on your Profile Badge in the top right of your QuickBooks Online account

2. Open Manage your Intuit Account

3. Select Sign in and Security

4. Update your User ID and Email address

5. Hit Save

Should you require additional assistance, please contact us.  It would be our pleasure to work with you directly and ensure you're back to business as soon as possible!

Feel free to reach out again, if you have other questions.  We're always glad to assist!