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February 26, 2023
Question

I closed the 2022 year end. Now it says I need a password to adjust anything.Is it the administrator password or mine the bookkeeper's?Thanks

  • February 26, 2023
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1 reply

February 27, 2023

Hey there sitaramshanny1-g,

 

Welcome to the QuickBooks Community! Thanks for reaching out to us here. QuickBooks Online is a great software to have. It helps keep your books balanced. I would be happy to provide some information.

 

Creating a password when closing the books is put in place to ensure that only the Primary admin can make any changes to the books if need be. The password would not be the same as the login information. This would be a different password that was created by the Primary admin. in this case, If you're unsure of the password, I recommend reaching out to the Primary admin to confirm that they are the one who created the password. 

 

If you have any other questions, feel free to reach out here.