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April 5, 2023
Question

I got the link to extend my service, with subscribe now link, but I cannot sign in once I get to the website. How can I solve that issue?

  • April 5, 2023
  • 1 reply
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1 reply

April 5, 2023

Hi hersheydhillon-g,

 

Welcome to Community!  In order to successfully extend your QuickBooks service, I encourage you to contact us outside of Community.  This will provide our Customer Care team with the ability to work with you directly, verify your account information, and get you back to business as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Feel free to reach out again, with other questions.  We'd be happy to help!