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October 3, 2021
Question

I invited my employee to workforce and they can't log in. I can't reinvite, how do I fix this so they can do their own timesheet.

  • October 3, 2021
  • 1 reply
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1 reply

October 4, 2021

Hi user60288, 

 

It's vital your employee is able to log into Workforce so they can do their own timesheets and view essential employee info. Rest assured, I'll be happy to point you in the right direction so you can get back to doing what you love. 

 

In order to get to the bottom of this ASAP, I recommend checking out this article here that shows you how to cancel and re-send an invite so your employee can access Workforce. Try this out and keep me posted on how you make out. In case the issue persists, I suggest contacting our Workforce support team using this link here

 

Give this a try and let me know how you make out. I'll be here in case you need anything else.