I paid for a subscription and I'm getting error messages saying my subscription is expired. What do I do?

Hi jess-sitnstay-ca,

Welcome to Community!  I can see how an error message about your QuickBooks Online account being expired, would be extremely concerning.  I'd be glad to provide more information to ensure your account is active and accessible!

In your situation, I recommend this helpful guide to assist with managing your subscription and payment method.  If you need to re-subscribe or reactivate your QuickBooks Online account, click here.  

Should you require additional assistance, please contact us outside of Community.  We'd be happy to work with you directly and ensure your subscription is active, so you can get back to business as soon as possible!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach back out.  We're here for you!