Skip to main content
April 6, 2024
Question

I purchased my subscription through apple and it is not syncing to my quickbooks account. It is still showing suspended. How do I fix this issue?

  • April 6, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 8, 2024

Hi there, 

 

Welcome to the QuickBooks Community. I'll be happy to share the info you need so you can get back to doing what you enjoy the most. 

 

To get started, it's important to note that the subscription from Apple has a separate billing system compared to QuickBooks. That said, I recommend getting in touch with Apple for assistance with their billing. It may be that the Apple subscription payment didn't successfully process, hence, leading to the issue you've reached out about. In case this issue persists, I recommend contacting our support team for additional assistance. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support

 

Feel free to keep me posted on how you make out. I'll be a message away.