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January 24, 2020
Question

I went into complete my payroll for January 16 - January 31 and it says until January 30, should I go ahead and complete even if it is until January 31?

  • January 24, 2020
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1 reply

January 24, 2020

Hey joanne21,

 

It's great that you caught this. Having the correct pay periods is critical for the production of accurate ROEs, and even a minor discrepancy such as this one can cause issues down the line if it isn't addressed early. For this reason, I strongly recommend reaching out to one of our trained payroll agents. They'll be able to take a look into your account to help you determine if the pay periods are correctly configured, and guide you through your next steps. Get in touch through one of the following channels.

 

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Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Don't hesitate to give us a call! I want to make sure you're all set to run this payroll.