In our QBO Accountant, the "Standard no access with account management" level of access for ALL of our users is greyed out. Do you know how to use this access level? TIA

Hi dangga00,

Thanks for reaching out in the QuickBooks Community. I'll be glad to point you in the right direction with managing users on your account. 

QuickBooks offers a variety of user types that help you accomplish your goals with ease.  You can grant roles using the customization options available. The Standard user can work with customers, sales, suppliers, and expenses on the account. Here's a helpful article that shows you how to: Manage user roles or permissions. Here's how to edit a user's role:

1. Go to Settings ⚙ and select Manage users.
2. Select the Users tab, then find the user you want to edit.
3. Select Edit from the Action column.
4. Select from the existing custom or QuickBooks roles.
5. Select Save changes. If you edit permissions after selecting the role, you’ll be asked to save a new custom role. Enter a Custom role name and Role description, then select Save role

To learn more about the customization options available for users, feel free to check out this article here. Let me know if you have other questions by leaving a comment below. I'll be a message away.