In Quickbooks Accountant - Books to Tax - Income Tax: How do I change an account from Not Mapped to Unmapped?

Hi there tax4bev,

It's important that all your information is entered correctly for your tax forms to be accurate. QuickBooks Online Accountant is a great tool able to help you manage your client's books so that they are ready for their year-end. I can point you in the right direction for assistance with the tax integration tool ProTax.

For assistance with making sure the correct accounts are being mapped for the tax preparation, I recommend reaching out to the QuickBooks Online Accountant support team. They'll be able to view your information with you in a secure setting in order to help make sure the accounts are mapped correctly. You can reach them using these steps in your QuickBooks Online Accountant software:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.