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J
Jesterson5
July 1, 2023
Question

Intuit only accept US payment

  • July 1, 2023
  • 1 reply
  • 0 views

I am working on setting up my subscription. When I go to Intuit and attempt to add a payment method, it is only allowing US payments, I need to pay with a Canadian card.

Any suggestions are greatly appreciated!

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
July 1, 2023

Where is your company located? US or CA?

J
Jesterson5Author
July 1, 2023

It is a Canadian Corporation.

T
Trish_T
July 4, 2023

Hi Jesterson5,

 

I appreciate you reaching out here.  Welcome!  From what you've described, it seems you may have signed up for a U.S. QuickBooks Online account.  However, I recommend contacting us outside of Community.  This will enable a member of our Customer Care team to work with you in real time, and ensure you're able to get back to business as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please feel free to reach out again, if any other questions come to mind.  We'd be happy to help!

 

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