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September 19, 2023
Question

Is anyone else having issues on QBO accountant entering new customer names or new accounts in chart of accounts. They will not show up?

  • September 19, 2023
  • 1 reply
  • 0 views
I can see them in under customers, but the name will not come up when I go to do an invoice.  Same with Chart of accounts I added a new bank I can see it, but I cannot post to it?

1 reply

C HarderAuthor
September 19, 2023

Also is anyone else getting this error message. I'm thinking its related to the issues above

Shell service failed to fetch url - https://qbonline.api.intuit.com/v1/company/9130350939792606/uibootstrap/companypermissions

status: 500

September 19, 2023

Hi there. It's important you're able to use the program without running into issues. Rest assured, I'll be happy to help from here. To get started, are you having the same issue while using a private/incognito browser window? 

C HarderAuthor
September 19, 2023

Hi James

Yes the issue is the same when I use the incognito browser?

 

Thank you