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Sep 13, 2024 3:52 AM UTC
Question

Is anyone else having issues with the Transfer screen?

The windows to select to/from accounts is missing.

2 replies

Sep 13, 2024 8:38 AM UTC

No!

Sep 13, 2024 1:42 PM UTC

Hello krk2,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online enables you to transfer funds between accounts effortlessly.  When options are missing, it can be due to unexpected behavior caused by browser issues.

 

If you haven't done so already, I suggest clearing the cache on your browser. In addition, I recommend trying another browser such as Google Chrome, Safari, Edge, Firefox, or a private/incognito window. 

 

If the issue persists, please don't hesitate to contact us outside of Community. A member of our Customer Care team will look into this issue in more depth and escalated it for further investigation if needed.

 

Feel free to reach back out with other questions. We would be happy to help!