It is blank under Billing and Subscription. How can I cancel a subscription after the one month trial period?

Hi there regina-business-,

It's vital that you have the subscriptions you need to run your business. I can point you in the right direction to cancel your account.

In order to cancel your account, you can follow the steps in this article. If the screen is blank when going into the billing and subscription tab, it may be caused by browsing data. These temporary files can accumulate in your system and can have an effect on any cloud-based software like QuickBooks Online. Here are some steps to help resolve any issues caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If the error persists. I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to view your account details with you in a secure setting to help you cancel the account. You can reach them using these steps:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

If you have any other questions, feel free to reach out here.