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avi-adamsandasso
September 18, 2020
Question

Merging QBO Certification

  • September 18, 2020
  • 1 reply
  • 0 views
Hello, I previously completed a QB certification in a previous job. I believe it was QBO (not the advanced certification). However, once I moved on from that job, I lost access to that account. Now I've started a new job which recommends I get QB certified. While I could benefit from taking the certification exams again, I wanted to know if there is a way I could at least merge what I have previously completed (my certification) to my new account. Any help would be greatly appreciated.

1 reply

L
LauraAB
September 18, 2020

Hello avi-adamsandasso,

 

It's fantastic to hear that you've previously completed the QuickBooks Online certification exam through your QuickBooks Online Accountant profile! The exam is useful for helping you brush up on or learn the ins and outs of QuickBooks Online to help clients and also gives you the opportunity to show the certification to clients so they have confidence in you. I'd be delighted to help you with this.

 

The QuickBooks Online Accountant support team can help you with moving the existing certification from your old profile to your new one. There will be a few details for the team to go over, but once those have been collected and verified, there's a back-end process that the agent helping you can take to transfer the certification. It's a fairly quick and simple process, so don't hesitate to reach out support for assistance with this.

 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

Social Media: Facebook, Twitter, and Instagram.

 

We like to keep things as simple as possible for all situations QuickBooks, and this is one of the ways we can help with that. I hope you have a great weekend!

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