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Jun 19, 2024 12:38 PM UTC
Question

Missing data on mobile device, have to log in to desktop to see all data?

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1 reply

Jun 19, 2024 2:45 PM UTC

Hi ewdhenry,

 

Thanks for reaching out to us here.  Missing data in the QuickBooks Online mobile app can be quite concerning. I would be glad to help!

 

Let's begin with refreshing the app.  If you experience the same outcome, I recommend uninstalling and reinstalling the app. This is to ensure it's up-to-date.

 

Should you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to work with you in real time, and review the issue in more depth from our end.

 

If you have any other questions or concerns, feel free to reach out. We would be happy to assist!