Money was taken out of my bank account, yet my subscription has not been renewed or it won't let me save and continue using my quick books

Hi alliehib,

Thanks for reaching out to Community.  It's vital that you're able to continue using your QuickBooks Online account.  We'd be happy to get you back to business as soon as possible.  Please contact us using one of the following methods, so we can verify your information in a secure setting and ensure you're able to move forward without any further delays.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact Support" into the QB Assistant > click Contact Us > explain your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions or concerns, please reach back out.  Enjoy the rest of your day!