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July 11, 2024
Question

posting to wrong account

  • July 11, 2024
  • 1 reply
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I have a multi user license for QB 2023 contractor edition. Recently we enlisted the services of a bookkeeper to assist with year ends etc. After getting the company file returned to my office, I restored from her backup copy and began using the file as normal. My wife does our invoicing and we discovered after several hundred inputs that the company file she was using was the original company file before the bookkeeper made her adjustments. As a result, inputs I have made are not on her desktop and inputs (several hundred) that she has made are not on my desktop. I'm appalled that QB allows two license holders to use two different company files but more importantly is there a way to merge the data from one (older) company file to the updated file without overwriting existing data?

Thank you for any help!

Robin

1 reply

July 11, 2024

Hi Robin49477,

Welcome to the Community. QuickBooks Desktop is a great tool that simplifies the way you manage your books. I'd be glad to help.

 

Based on what you've described, I encourage you to contact our support team outside of the community. They'll be able to point you in the right direction regarding this. You can review this article to reach out to our support team.

 

Let me know if you have questions, I'll be happy to help.