I have been trying to subscribe without success. When I clicked on "Buy Now", I was asked to open a user account, which I did. But afterwards, the system cleared my shopping cart, and every time I go back to try to make the purchase, it fails and asks me to log in, but there is no way I can see that I can sign in for that purpose. Any solution?
Hi, @FDionne. I'm happy to know that you'll be using QuickBooks Desktop (QBDT) 2022 as part of your business. I'm here to help you subscribe to the QBDT plan successfully.
The error you're getting when may happen due to the stocked cache on the browser you're using when trying to subscribe to the QuickBooks. To isolate the issue, you can try purchasing QuickBooks through a private window. To save you time, use either of these keyboard shortcuts:
From there, open this link, then click on the Subscribe now or Buy now button.
If it works fine, go back to your original browser and clear its cache to start fresh.
Once done, you're now ready to download and install the application. I'm adding these links as your guide:
Just in case you're getting the same result after clicking on the Buy Now button, I would recommend reaching out to our Support Team for further assistance. A live representative can help you with the process more closely.
And to get started with QBDT, review the resources from this link: Find QuickBooks help articles, Community discussions with other QuickBooks users, video tutorials and more.
Please feel free to get back to me here if you have any other questions about your QBDT subscription. I always have your back. Have a good one!
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