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irenewaldvogel
January 29, 2024
Solved

QuickBooks Desktop Pro 2015

  • January 29, 2024
  • 1 reply
  • 0 views

I downloaded QuickBooks Desktop Pro 2015 onto my new computer.  It then asked for my License and Product number.  But when I entered them, they say they are not valid.  But I know they are.  I originally installed and registered this product in my old computer in January 2018.  Does anyone know why my license and product number isn't working?

Best answer by Trish_T

Hi irenewaldvogel,

 

Thanks for getting back to us here.  Please contact our QuickBooks Desktop specialists at 1-833-317-2226, Mon-Fri, 9am-8pm ET.  They will be happy to work with you directly and ensure you're back to business as soon as possible!

 

If you have any other questions, feel free to reach out.  We would be glad to help!

1 reply

4
4Gal
January 29, 2024

You have QB Desktop 2015 Canadian Pro, correct?

Make sure to use the installer file for that version, not US version.

If you are not sure, use the trial version to open your file.

I
irenewaldvogelAuthor
January 29, 2024

Hi.  Yes, I downloaded the Canadian version.  It then accepted my license and product numbers.  But now it won't let me register the product.  And without registering the product, I cannot use the program.  So I'm locked out.  😞

J
JamesM4
January 29, 2024

Hello irenewaldvogel. I'd like to help so you can utilize the program to your advantage. To get started, what happens when you attempt to register the info in QuickBooks?

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