Skip to main content
A
Anonymous
March 29, 2023
Question

Unable to delete my Quickbooks account. Don't have any active subscriptions, I only am using the free period? It always tells me to cancel subcriptions

  • March 29, 2023
  • 1 reply
  • 0 views
In the data privacy in Inuit Account Manager I am stuck at an infinite loop on

There's something for you to do in ... before we can delete your data

To delete your data and stop using this product, you must first cancel your subscription.How to cancel.
After you cancel your subscription and your current billing period ends, please return here to delete your data.


But I do not have any subscriptions! Please help me I just want to delete my Intuit Account

1 reply

T
Trish_T
March 29, 2023

Hi dhu-uvic-ca,

 

Welcome to Community!  QuickBooks Online subscriptions can be cancelled within product.  When an account has been made inactive, you'll continue to have access to your data for one year from the date of cancellation, before it's automatically deleted, as noted here.  To ensure your account is cancelled, follow this link. 

 

Should you require additional assistance, please don't hesitate to contact us.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, feel free to reach out again.  We'd be happy to help!
 

B
beaufarm49gmailcom
April 16, 2025

Please cancel my Intuit QuickBooks Subscription.  I have NOT used it since I signed up, but continue to receive the monthly bill to my account each month.

B
beaufarm49gmailcom
April 16, 2025

Please delete my Intuit QuickBooks account

Terms & ConditionsAccessibility statement