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January 7, 2021
Question

When you cancel your subscription, can you still go back and look at data if needed?

  • January 7, 2021
  • 1 reply
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1 reply

January 7, 2021

Hi there, 

 

I'm sad to learn you're looking to cancel your account. I hope to provide the support you need so you can stay part of the QuickBooks family. Let me know what I can do to help. QuickBooks offers the versatility which enables you to streamline your business while saving you time for the important tasks. 

 

Before canceling your subscription, it's essential to take note of the following info: 

  • If you cancel your QuickBooks Online subscription, your data will be available in read-only access for 1 year from the date of cancellation.
  • If you cancel QuickBooks Online during the trial period or if your trial expires, your data will be available in read-only access for 90 days.
  • If your credit card is declined, you have a 14-day grace period to update the billing information on your account. During this time, you'll have full access to your company data and can create new transactions or make changes. After the 14-day grace period, your account will be suspended and your data will be available in read-only access for one year.

Note: If you resubscribe within 12 months of cancelling a paid QuickBooks Online subscription, you'll be able to access your earlier data. After 12 months, you can still resubscribe with the same credentials, but your data will no longer be available.

 

 I encourage you to export/print any vital information if you need to. However, as long as you're within the read-only access period of your cancelled account, you'll still be able to export your data.

 

Here are some helpful articles which show you how to:

 

In case you need more details on how to cancel your account, check out this article here: 

 

Cancel your QuickBooks Online subscription.

 

Let me know if you have other questions. I'm here to help answer any questions you may have.