White blank screen visible while accessing training section under QBO Canada accountant account

Thanks for reaching out to us regarding this accountant training concern, @panchalpurv-gmai.

I can definitely help ensure you're able to resolve this hurdle. Have you tried signing up using a private web browser? We need to be sure if this error is a caching problem or not.

Unexpected issues in QuickBooks websites are sometimes associated with the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.

Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If the error message doesn't come up, clear the cache to resolve browser issues in QBO. You can also use a different browser and see if the issue persists there.

If you keep getting the same error, I highly recommend contacting our QuickBooks Online Accountant this time. They can help make sure you're able to get the account you needed to sign up for. Follow these steps to reach out to a live agent:

1. Go to the Help menu then choose the Search tab.
2. At the bottom click on Contact us.
   
3. Enter the keyword Account Management and Billing in the What can we help you with? box.
4. On the next screen, scroll down to How would you like to connect with us section.
5. Choose your contact option.

See this link for the steps to contact our QuickBooks Accountant Support.

If you have other questions or concerns about this account topic, this support page is always available. I'm also here to help you anytime. Have a good one!